1:15 p.m. – 2:15 p.m. Breakout Session II
                        GET CREATIVE
A)  Taking Print Quality Photos with Your Phone                                Pamela Keene
           Basic composition
           How to save and transmit hi-res images
​           Suggestions for taking engaging photos for use in print

B)  Sponsors. Getting them, Thanking them, Keeping Them
​           Anissa Starnes
C)  Social Listening
            Jackie, Advance Travel & Tourism 

            Who’s talking about you - Online conversations
            Making data work for you

2:15 p.m. – 2:30 p.m. Break

2:30 p.m. – 3:30 p.m. Breakout Session III 
                SHOW ME THE MONEY
A)  Customer Service
           Dr. Mark Newton

            Why is your Frontline Important
B)   Accommodations Tax
           Jay Markwalter
            Importance of collecting hotel/motel tax
C)   Make Your Events Pop
           Amy Dougherty, City of Suwanee 

3:30 p.m. – 4:00 p.m. Wrap-Up/Door Prizes

Sunday, March 8


2:00 p.m. – 4:00 p.m.    Check-in
3:00 p.m. – 4:30 p.m.    SUNDAY SESSION
         Is Your Check Engine Light On?
         Anissa Starnes
5:00 p.m. – 7:00 p.m.    WESTERN NIGHT

7:30 a.m. - 8:30 a.m.      Sponsor Set-Up
8:30 a.m. – 9:00 a.m.     Registration
                                          Continental Breakfast

9:00 a.m. – 10:00 a.m.   Keynote Speaker Juliet Hall
                  Reactivate Your Human Kindness

10:00 a.m – 10:15 a.m.  Break

10:15 a.m. – 11:15 a.m. Breakout Session I​

A)   Geocaching - Extreme Trails
             Anne Poe, Geocache Queen

                  Jackson County Heritage Geocaching Trail

B)  Farm to Table Mixologist
            Carlton Chamblin

            Build on Success
            Making it Personal

C)  Making WOW Moments for Your
     Volunteers and Boards
          Anisa Starnes 
           Volunteer and Member Recognition Ideas 

11:15 a.m. – 11:30 a.m. Break

11:30 a.m. - 1:00 p.m. Lunch and  Speaker Juliet Hall 
                 Building Organizational Culture

​1:00 p.m. – 1:15 p.m. Break

Monday, March 9